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What happens if a hardware terminal fails during a test? Do you provide support or replacement?
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Do clients maintain ownership of the terminals or are devices hosted by PaytestLab long term?
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What does the onboarding process look like and how long does it typically take from setup to running the first tests?
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Can the remote test environment be tailored to reflect specific network conditions, language, or geographic locations?
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How scalable is the solution if we expand to multiple regions or need to test new payment methods?
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Is it possible to run parallel tests across multiple hardware units remotely?
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How is access to each client’s testing environment secured and segmented from other tenants?
